Hiring a House Cleaner on Oahu: 8 Questions to Ask First

Letting someone into your home is a big decision. A few questions up front help you find a cleaner you can trust and avoid surprises later.

1. Are you insured?

Ask whether the cleaner or company carries liability insurance in case something gets damaged. Companies with employees should also carry workers' compensation.

2. How do you price?

Flat rate or hourly? What's included in the base price, and what costs extra — inside the oven, inside the fridge, windows, laundry?

3. Do you bring supplies?

Most cleaners bring their own. If you have allergies, pets or prefer eco-friendly or unscented products, say so.

4. Will it be the same cleaner each time?

Consistency matters. A regular cleaner learns your home and your preferences.

5. How do I give access?

Lockbox, door code, key or meeting in person — agree on a method you're comfortable with.

6. What if something's missed?

Good cleaners will come back and fix it. Ask how quickly they respond to a missed spot.

7. What's the cancellation policy?

Know the notice required to reschedule or cancel, and whether there's a fee.

8. Can I see reviews?

Recent reviews from other Oahu homeowners tell you more than any sales pitch.

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